Notifications & Reminders

Vitals is not going to flood your inbox. We send four types of notifications, and each one exists because churches told us they needed it. Here is the full list:

It is Sunday afternoon and nobody has entered this week's numbers yet. Maybe your admin was out sick. Maybe everyone assumed someone else would do it. Vitals sends a gentle nudge to your data entry team so the numbers do not slip through the cracks.

These reminders go out on Sunday evening if no data has been entered for the current week, and again on Monday morning if the numbers are still missing. That gives your team two chances to catch it before the weekly report goes out.

When you have scheduled reports set up, Vitals sends a notification to confirm when your reports have been delivered. This is useful for the person responsible for making sure the board or elder team gets their weekly numbers.

You will receive a quick email confirming that the report went out successfully, who it was sent to, and which week's data was included. If the report could not be generated (for example, because data was not entered yet), you will get an alert about that instead.

If a Planning Center, PushPay, or YouTube sync fails, Vitals notifies your admin so they can reconnect before anyone notices the data is stale. Sync failures usually happen for one of three reasons: an expired authorization, a password change, or a temporary API outage on the provider's end.

The alert tells you which integration failed, when the last successful sync happened, and a direct link to the integrations page where you can reconnect. Most of the time, it is a one-click fix.

If attendance drops below your threshold for two or more consecutive weeks, Vitals flags it. Same goes for giving, group participation, or any other metric you are tracking. This is not about one bad Sunday — it is about catching trends early so you can respond before a dip becomes a slide.

You set the thresholds yourself. Maybe a 15% drop in attendance over two weeks triggers a warning for your church, or maybe you want to know when giving falls below a specific dollar amount. Vitals watches the numbers so you do not have to stare at the dashboard every day.

Every person on your team can control which notifications they receive. Head to Settings → Notifications to manage your preferences.

Choose Which Notifications to Receive

Toggle each notification type on or off based on what is relevant to your role. Your executive pastor probably does not need data entry reminders, and your admin assistant probably does not need health score alerts.

Control Who Receives What

Admins can manage notification preferences for the whole team. This is useful for setting up new team members — you can pre-configure their notifications so they get exactly the right alerts from day one.

Email Delivery

All notifications are delivered via email to the address associated with your Vitals account. Emails come from notifications@vitals.church — add it to your contacts or safe senders list so notifications do not end up in spam.

No alerts during Sunday service. Vitals holds notifications during your quiet hours and delivers them when the window opens — typically Monday morning. The last thing your worship pastor needs is a “data not entered” email buzzing their phone mid-sermon.

Quiet hours are based on your organization's timezone and are pre-configured to cover typical Sunday morning service times. You can adjust the window in Settings → Notifications → Quiet Hours to match your specific schedule.

We get it — your email is already full. Here is our advice: start with the essentials and add more later as you settle in.

At Valley Church, each team member gets exactly the notifications they need — no more, no less:

1. 1

   Go to Settings → Notifications

   From your dashboard, click Settings in the sidebar and select Notifications. You will see a list of all available notification types with toggles next to each one.

2. 2

   Toggle the Notifications You Want

   Flip the switch for each notification type. Green means active, gray means off. Changes save automatically.

3. 3

   Set Up Quiet Hours (Optional)

   Scroll down to the Quiet Hours section and adjust the time window when notifications should be held. Most churches keep the default Sunday morning window.

4. 4

   Configure Health Score Thresholds (Optional)

   If you enabled health score warnings, click “Configure Thresholds” to set the percentage drops and consecutive weeks that trigger an alert. Start with the defaults and adjust based on what you actually want to be alerted about.