Back to Knowledge Base
Settings & Admin

Managing Metrics

Every church is different — maybe you track salvations every week, or maybe baptisms only happen quarterly. Vitals lets you customize exactly which numbers matter to your church.

Think of metrics as the vital signs of your church. Just like a doctor checks heart rate, blood pressure, and temperature, you want to keep an eye on the numbers that tell you how your congregation is doing. Vitals comes pre-loaded with the most common church metrics, but you have full control to show, hide, rename, reorder, and create your own.

Default Metrics

When you first set up Vitals, you get a set of standard metrics that cover the most common things churches track. These are the building blocks most leadership teams start with. Behind the scenes, each metric has an internal slug (a short code) that keeps your integrations working perfectly — even if you rename the metric to something your team likes better.

Adult Attendanceadult_attendance
Kids Attendancekids_attendance
Total Attendancetotal_attendance
Total Givingtotal_giving
Online Givingonline_giving
Volunteerstotal_volunteers
Salvationssalvations
Baptismsbaptisms
Group Attendancegroup_attendance
Online Viewersonline_viewers
First-Time Guestsfirst_time_guests
Student Attendancestudent_attendance

The internal slug is what integrations like Planning Center use to match imported data to the right metric on your dashboard. Renaming a metric never changes its slug, so your data always lands in the right place.

Showing / Hiding Metrics

Not every church tracks every number — and that is perfectly okay. If your church does not currently track baptisms or online viewers, there is no reason for those to clutter up your dashboard. Hiding a metric keeps things clean and focused for your team.

Here is the important part: hidden metrics still record data behind the scenes. So if your Planning Center integration sends over online viewer counts, that data is safely stored even though you have hidden the metric. Whenever you are ready to start paying attention to that number, just flip it back on and all your historical data will be right there waiting.

  1. 1Go to Settings → Metrics.
  2. 2Find the metric you want to hide.
  3. 3Click the eye icon on the right side of the row to toggle visibility.
  4. 4The metric disappears from the dashboard and reports immediately.

Real-world example: Grace Community Church hides "Online Viewers" during months when they are not live-streaming. When they restart streaming in the fall, they turn it back on and their dashboard is up to date.

Re-enable a hidden metric at any time — all historical data will be visible again immediately.

If an integration imports data for a hidden metric, the data is still stored — it just will not show on the dashboard until you re-enable the metric.

Renaming Metrics

Every church has its own language. Your team might say "Weekend Worship" instead of "Adult Attendance," or "Life Groups" instead of "Group Attendance." Vitals lets you rename any metric so your dashboard speaks your language.

Cornerstone Church renamed "Adult Attendance" to "Weekend Worship" because that is what their team calls it. The data still syncs perfectly from Planning Center — renaming the display label never changes the internal connection.

  1. 1Go to Settings → Metrics.
  2. 2Click the pencil icon next to the metric you want to rename.
  3. 3Type your preferred display name (e.g., “Weekend Worship” instead of “Adult Attendance”).
  4. 4Press Enter or click Save.

Popular renames we see churches use

Adult AttendanceWeekend Worship
Kids AttendanceKidz Zone
Group AttendanceLife Groups
Total VolunteersServe Team
First-Time GuestsNew Faces
Student AttendanceYouth Night

The new name appears everywhere: dashboard cards, reports, exported PDFs, and scheduled emails.

To restore the original name, click the pencil icon and delete your custom name — Vitals will revert to the default.

Custom Metrics

Your church probably tracks things that are not on the default list — and those numbers matter just as much. Track prayer requests, food pantry visits, or parking lot counts — whatever matters to your ministry. Custom metrics work just like standard metrics: they appear on the dashboard, roll into reports, and support historical charting.

  1. 1Go to Settings → Metrics → Add Custom Metric.
  2. 2Enter a name for the metric (e.g., “Prayer Requests” or “Food Pantry Visits”).
  3. 3Choose the data type: Number, Currency, or Percentage.
  4. 4Click Save. The metric appears on your dashboard immediately.

Data type options

Number
For counts — prayer requests, food bags distributed, decisions for Christ, parking lot cars.
Currency
For dollar amounts — benevolence fund disbursements, missions giving, building fund contributions.
Percentage
For rates — volunteer fill rate, small group retention percentage, guest follow-up completion rate.

Custom metric ideas from real churches

Prayer requests received
Food pantry families served
Parking lot car count
App check-ins
Connection card responses
Altar calls
Small group leaders trained
Social media reach
Benevolence requests
Ministry team sign-ups

Metric Order

The order of metrics in Settings → Metrics controls the order they appear on the dashboard and in reports. Just drag any metric row to a new position — your changes are saved automatically.

Most leadership teams want Total Attendance and Total Giving at the very top so they can see the big picture without scrolling. After that, arrange things in whatever order makes sense for your Monday morning staff review.

Put your most important metrics at the top — your senior pastor will thank you when they open the dashboard on Monday morning and see the headlines first.

Metric order is organization-wide, not per-user. Admins should set an order that works for the whole team.

Starter Configurations by Church Size

Not sure where to start? Here is what we typically see churches track based on their size. These are just starting points — you can always add or remove metrics as your church grows and your needs change.

Small Church (under 200)

Keep it simple. You probably know most people by name, so focus on the big picture numbers and do not overwhelm your small team with too many data points.

Total Attendance
Kids Attendance
Total Giving
First-Time Guests
Volunteers

Hide salvations and baptisms if they happen infrequently — you can always enter them when they occur and turn the metric back on later.

Mid-Size Church (200 - 1,000)

You are growing and probably have multiple ministries that need their own numbers. This is where breaking out adult vs. student attendance and tracking online engagement starts to matter.

Adult Attendance
Kids Attendance
Student Attendance
Total Giving
Online Giving
Volunteers
First-Time Guests
Salvations
Group Attendance
Online Viewers

Consider adding a custom metric for connection cards or guest follow-ups to track your assimilation pipeline.

Large Church (1,000+)

You likely have multiple campuses, a full production team, and detailed reporting needs. Turn on everything that applies, and add custom metrics for the ministries that make your church unique.

All default metrics enabled
Custom: Parking Lot Count
Custom: Connection Card Responses
Custom: App Check-Ins
Custom: Prayer Requests
Custom: Benevolence Fund
Custom: Ministry Team Sign-Ups

At this size, your executive team and campus pastors will love having per-campus breakdowns for every metric. Make sure each campus is set up in Settings → Campuses.

Related Articles

Still have questions? Email us at support@vitals.church — we usually reply within a few hours.